Delay in Start-Up (DSU) insurance is one of the most critical protections for major construction and infrastructure projects, yet it is also one of the most complex to manage when delays occur. As projects increase in scale and complexity, the causes of delay — and the resulting claims — are becoming more varied and difficult to assess.

From disruptions caused by conflicts such as the Middle East crises, late equipment delivery, contractor performance issues, and defective design to supply chain disruption, natural catastrophes, and testing and commissioning failures, a wide range of events can trigger significant DSU exposures and revenue loss.

This panel will explore the evolving DSU claims environment and the practical challenges project owners and contractors face when delays impact critical project milestones. The discussion will highlight the importance of strong project controls, clear documentation, and close collaboration with insurers, brokers and technical experts to support effective claim outcomes and protect project revenues.