As major construction and infrastructure projects continue to grow in scale, complexity and interconnectedness, the insurance claims landscape is evolving rapidly. Across Europe and globally claims are becoming larger, more technically complex and more sensitive to scheduling, engineering design, procurement, supply chain fragility, dispute resolution and cross-border regulatory requirements. From tunnelling and offshore works to renewable energy infrastructure, mass timber developments and next-generation transport systems, today’s megaprojects are exposed to a wide range of risks capable of triggering major losses and significant revenue impacts.

Delay in Start-Up (DSU) insurance remains one of the most critical protections for project owners and lenders, yet it is increasingly challenging to manage as projects face mounting technical, operational, geopolitical and regulatory pressures. Delays can arise from numerous causes, including geopolitical conflicts such as the Middle East crises, late equipment delivery, contractor performance issues, defective design, natural catastrophes, testing and commissioning failures and broader supply chain disruption. These events often require extensive forensic analysis, multi-party coordination and long-duration investigations involving insurers, brokers, loss adjusters, legal advisers, technical experts and project delivery teams.

This panel will examine the evolving megaproject and DSU claims environment, exploring the major trends driving the escalation of claim size and complexity and the types of losses now dominating the market. The discussion will also focus on how claims management practices are adapting, including increased investment in technical expertise, digital forensics, specialist claims teams and claims-readiness strategies embedded earlier in project planning and procurement.

Attendees will gain practical insight into how stronger project controls, contractual clarity, transparent engineering evidence, early notification protocols and real-time data integration can support smoother, faster and more predictable claim outcomes. The session will highlight the importance of collaboration between risk managers, insurers, brokers, contractors, lawyers and technical specialists to improve claim resolution, mitigate disputes and ultimately protect project revenues in an increasingly challenging risk environment.