After graduating from the University of Toronto, Carlie began her insurance career at Intact Insurance (formerly ING), where she worked as a Claims Analyst within the in-house legal department. After relocating to the UK in 2018, she joined Marsh as a Project Manager and Executive Assistant. In 2019, she moved into a Business Development Coordinator role supporting the International Claims community, followed by a position in Claims Training and Development in 2022.
In March 2026, Carlie was appointed Multinational Claims Coordinator. In this role, she plays a key part in strengthening the delivery of claims services for multinational clients by implementing claims governance protocols, coordinating claims activity across stakeholders, and supporting effective claims advocacy. Through this work, Carlie helps promote consistency, collaboration, and high-quality service across the multinational claims network.