James was appointed Global Relationship Leader at Crawford in 2020. He is responsible for generating opportunities for growth through the development and implementation of strategic, corporate account planning and by further strengthening relationships for major corporates and their captives, London Market and multi-national insurers / Lloyd’s underwriters and brokers.

After starting his career as an underwriter with a general insurer, James moved into loss adjusting and has held a variety of roles in a 30-year career at GAB Robins and Crawford, including Major & Complex Loss Specialist, Head of City Operations, London Market Director and Head of Global Markets. His current role includes responsibility for management and oversight of Crawford’s largest corporate multi-national clients.

In addition, he has extensive experience in coordinating a response to major / high profile incidents.